4 Ways Conversational AI Is Better than Chatbots While chatbots are extensively being used by companies to engage and interact with their customers, yet another technology, Conversational AI, is gaining popularity, and promises to take over chatbots soon with its clear advantages over them.
Businesses are constantly reinventing the way they interact with their customers to keep them interested in their products. While chatbots served this purpose for a while, businesses are now looking…