Technology Archives

Deploying chatbots to optimize CRM for businesses CRM is a function that requires intensive data processing in the backend along with prompt responsiveness on the frontend, which are core strengths of AI technology. It is increasingly becoming apparent that the future of CRM will be purely dominated by AI-driven chatbots.

August 14, 2021 by Naveen Joshi

Swedbank, one of Sweden’s largest retail banks, successfully used Nina, a chatbot that averaged over 30000 answered queries a month, resulting in 78% First-Contact Resolutions (FCR). An auto insurance industry…

Artificial Intelligence Technology

How AI Can Be Deployed To Improve Immigration Control In Countries Managing the people who come into a country can be a tough assignment for government bodies tasked with immigration control and management. Therefore, AI can be put to good use to assist officials with the same. The amalgamation of AI and migration control protocols can be useful for governments everywhere to keep tabs on immigration.

August 13, 2021 by Naveen Joshi

Immigration management is more challenging for governments around the world than most people believe. There are several thousand who migrate from one country to another to settle there, for employment…

Artificial Intelligence Technology

Addressing Disability Bias In AI Unfortunately, bias in AI against individuals with physical disabilities is prevalent in today’s digital society. Dealing with this problem requires AI researchers and developers to show basic common sense and, above all, empathy for disabled system users. The question is, how can we develop AI systems that work without bias for all users?

August 12, 2021 by Naveen Joshi

As we know, bias in AI is, quite sadly, a reality of our times. There have been numerous instances in which recommendations and other outputs from AI-powered systems have had…

Artificial Intelligence Technology

Detecting And Eradicating Bias In NLP Natural Language Processing (NLP) is one of the main components of AI and machine learning. Like those two, NLP-powered systems also reinforce certain biases primarily because of the data used for machine learning. The element of bias in NLP systems can be reduced if organizations and AI experts work in coordination with one another for the same.

August 11, 2021 by Naveen Joshi

Natural Language Processing (NLP) systems are highly useful in our day-to-day lives as well as digitized and automated business operations. NLP, a powerful subfield of AI, computer science and linguistics,…

Artificial Intelligence Technology

How China Positioned Itself As The World’s First AI Superpower In the last two decades, China has done enough to bring itself on level terms with the US and other great powers of the AI arms race. Now, the communist nation looks to overtake everyone else on its way to global AI dominance. Knowing a few details about how China made itself an AI superpower could be useful for other nations looking to harness the capabilities of the technology on a national level too.

August 10, 2021 by Naveen Joshi

In March 2016, a televised tournament was held in Seoul, South Korea for Go, a popular Asian board game. Wikipedia describes Go, the oldest known board game in the world,…

Artificial Intelligence Technology

3 Ways To Speed Up Drug Discovery With Robotics Normally, the process of producing a brand-new drug can take several years and billions of dollars for everything to come together perfectly. In fact, success is not a guarantee even when large amounts of money are pumped into such programs. On the other hand, the inclusion of robotics in drug discovery brings a level of speed and certainty to big pharma projects.

August 7, 2021 by Naveen Joshi

One can liken the process of drug discovery to finding a needle in a roomful of haystacks. It is a time-consuming, difficult, expensive and often hopeless path filled, at every…

Artificial Intelligence Technology

What Are Quantum Computers Made Of? The architecture of a quantum computer is nothing like that of a regular one. So, it is important to learn about specific quantum computing hardware components and architectural layers to know how the technology works.

August 7, 2021 by Naveen Joshi

Quantum computing is an awe-inspiring technology for super-fast data processing. It is a powerful non-AI tool that can help AI with its development. Using quantum mechanics, these computers are much,…

Artificial Intelligence Technology