5 reasons why you must care about customer sentiment analysis Customer sentiment analysis is an incredibly influential tool for steering marketers and their business to positive outcomes, using their customer interactions.

Customer sentiment analysis is the process of gathering opinions of an individual customer or a brand’s audience in communication with a customer service representative. Sentiment analysis helps determine conversations, language,…

Artificial IntelligenceTechnology
Read more

10 big data New Year’s resolutions your business must take A fresh new year is already here, and everyone’s taking up resolutions to be better than before. Well, here are ten big data New Year’s resolutions that you should take up for your business to stay ahead of the competition.

Big data has been making a lot of noise since thelast year, and is expected to continue doing so. Big data applications have already started improving the production of companies….

Big DataTechnology
Read more