Technology Archives

It takes more than AI to build a successful chatbot No human involvement, round the clock access, and prompt replies cover almost all the USPs of a chatbot? Well, not that of an exceptional chatbot for sure. To build a successful chatbot, along with AI, companies need to focus on gathering critical data points so that chatbots handle conversations not just intelligently but appropriately.

April 17, 2019 by Naveen Joshi

One of the most critical resources for organizations to achieve success on their digital transformation journey are chatbots. In addition to providing satisfactory customer service experience, chatbots are offering organizations…

Artificial Intelligence Technology

Did you just say digital twins would enhance customer experience? Business leaders can develop digital twins that help blur the line between the virtual world and the physical one to offer better products and to enhance customer experience.

April 16, 2019 by Naveen Joshi

Delivering a satisfying customer experience is one of the top priorities for every business. For this purpose, businesses carefully analyze customer journeys and market trends. In the digital era, customer…

IOT Technology

The transformative role of chatbots in marketing Chatbot-powered marketing is all about helping marketers with time-intensive tasks like consistent customer support, lead generation, and sales enhancement, allowing them to have leisure time for strategizing to meet their business objectives.

April 15, 2019 by Naveen Joshi

Chatbots, the present and probably also the future of digital communication, have integrated completely with our lives already. With 69% of customers willing to interact with brands using chatbots, it…

Artificial Intelligence Technology

Robo-advisors: the next phase of fintech evolution The deployment of robo-advisors in fintech will offer effective financial advice and automate asset management, investments, and insurance claims processing.

April 14, 2019 by Naveen Joshi

Generally, people consult financial planners and advisors for different investments and major financial decisions. However, financial advisors may offer biased or inaccurate advice and charge expensive consultation fees. Additionally, in…

Artificial Intelligence Technology

Alternatives to blockchain that businesses must consider Blockchain, due to the hype and misinformation surrounding it, may seem like an omnipotent technology. However, it may not be the best solution for every application that may require transparency or decentralization. Businesses must also consider the available alternatives to blockchain before green-lighting blockchain projects.

April 13, 2019 by Naveen Joshi

Ever since its obscure beginnings as the foundation of Bitcoin, blockchain has taken the world of business by storm. Businesses across the world, regardless of the industry or economy, are…

Blockchain Technology

Quantum computing: what it is and what it promises While technologies like artificial intelligence and IoT continue to become more refined and capable of performing more complex tasks, hardware systems that can support these technologies and enable high-performance must also be developed. Among the different methods of supporting the growing processing requirements, quantum computing holds the most promise.

April 12, 2019 by Naveen Joshi

Moore’s law, an observation made by one of IBM’s founders, Gordon Moore, predicts that the overall processing and storage capacity of computers doubles every two years. If you’ve been keeping…

Artificial Intelligence Technology

Why content analytics is the next milestone for business intelligence Business intelligence is a vital part of the operations of any modern-day enterprise. With more data being generated by businesses in an unstructured digital form than the structured, they must adopt content analytics to improve their existing business intelligence capabilities.

April 11, 2019 by Naveen Joshi

With data and analytics gaining importance in the business world, newer ways of leveraging this valuable resource are constantly being developed, tested, and improved by enterprises. Businesses are using increasingly…

Artificial Intelligence Technology