Predicting and Preventing Churn: Leveraging AI for Customer Retention in Air Travel Churn prediction and prevention in the airline industry are important factors in retaining customers and increasing brand loyalty, so learning how to calculate churn and using AI-driven techniques to prevent it is crucial.
Customer retention is crucial to any organization, and the airline industry is no different. The airline industry faces robust competition, and the business has steadily increased after the COVID-19…