Forget CX. Now’s the time to focus on employee experience Businesses have so far deployed modern technologies to achieve customer satisfaction. Likewise, organizations can take advantage of such technologies to improve employee experience by creating a holistic digital employee experience.

According to Forbes, 43% millennials are planning to quit their jobs within two years and only 28% plan to settle in their current role for more than five years. Millennials…

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Peeking into the ‘black box’ of AI While AI applications are becoming increasingly capable of solving even the most complex of our problems requiring human-like cognition, the black box of artificial intelligence makes it difficult for us to understand how these systems actually go about solving these problems.

Although humans had always known about the existence of fire, it was only when we learned to control or “tame” fire that we really kickstarted the journey of rapid technological…

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Reimagining the construction industry with modern technology Technologies such as AI, IoT, blockchain, AR, and cloud computing have already showcased their potential in numerous industry sectors. Now, the introduction of digital technologies in construction is about to change the construction industry forever.

In November 2018, two buildings collapsed in the city of Marseilles in France. While the authorities found six dead bodies in the rubble, many others went missing in the debris,…

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Retail 4.0: how the retail sector will transform in the fourth industrial revolution Modern technologies have gifted the retail sector with several advancements. Hence, the retail sector is going through a revolution that has led to the creation of retail 4.0.

Since 2014, the retail industry sales have been rising at a steady rate. In October 2018 alone, the retail industry sales were recorded to be around $451.06 billion. One of…

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What’s so ‘smart’ about smart governance? The influence of modern technology can be felt in every aspect of our lives, even in the way our governments function. With smart governance, democracies around the globe are set to improve their education, security, transport, resource management, and economic infrastructure.

We have built our democracies on the principle of good governance, which is a great starting point to ensure public welfare and development of the state. But, people are losing…

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