How businesses can utilize dark data with dark analytics As dark data may hold business-critical data, organizations should leverage dark analytics to reveal hidden insights, which will help them in informed decision-making.

Today, companies that haven’t embraced digital technologies, in this technology-powered world, are bound to lose their relevance in the competitive market. Realizing this fact, we see almost every organization embarking…

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What is Voice of the Customer (VoC) technology and why you need it Voice of the Customer technology is the latest among the different ways in which businesses keep their finger on the pulse of their customer base. With the help of technologies like analytics and AI, Voice of the Customer can eventually become the primary source of market intelligence for businesses.

20 years ago in an interview, Jeff Bezos, the founder of a humble start-up named Amazon.com, emphasized his company’s focus on providing “great customer service” as their guiding mantra. That…

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Why businesses should invest in decentralized applications As civilization transitions towards an increasingly decentralized and democratized future, it is time businesses adapt to the trend and transition to using decentralized applications in their enterprise operations as well as consumer offerings.

Along with the rapid technological changes that we’ve been witnessing in recent years, there is also an ideological shift that is sweeping across not just the world of technology but…

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