- OSA
- ↑ 2–6 pp
- Task recovery time
- ↓ 20–40%
- Conversion lift
- ↑ 3–5%
Outcomes
Key Features
Real-Time OOS & Planogram Detection
Computer vision identifies empty facings, low stock, and planogram deviations within minutes of occurrence. Detects misplaced products, incorrect facings, and price tag mismatches. Works across grocery, general merchandise, and promotional displays.
Instant Task Push with SLA Timers
Detected issues auto-generate prioritized tasks pushed directly to associate handhelds. SLA timers track time-to-fix with escalation rules. Associates see exact aisle, bay, and shelf location with photo reference.
Recovery Metrics & Team Leaderboards
Track fix rates by store, department, and associate. Gamified leaderboards drive friendly competition. Weekly scorecards show OSA trends, top performers, and problem categories.
Privacy-Preserving Shelf Analytics
Cameras focus on shelves, not shoppers. No facial recognition, no PII capture, no customer tracking. GDPR and CCPA compliant by design. Audit logs for all data access.
ShelfSentra vs. Traditional Methods
| Capability | ShelfSentra | Manual Audits | Periodic Walks |
|---|---|---|---|
| Detection Speed | Real-time | Weekly | 2-3x daily |
| Coverage | Every aisle, always | Sample-based | Limited scope |
| OOS Discovery | Minutes | Days | Hours |
| Task Routing | Auto to device | Paper lists | Verbal handoff |
| Recovery Tracking | Automatic + SLA | Manual logging | Not tracked |
| Analytics | Real-time dashboard | Spreadsheet reports | Anecdotal |
| Privacy | By design, no PII | N/A | N/A |
Technical Specifications
What it does
- OOS & planogram variance detection
- Task push to handhelds; SLA timers
- Recovery measurement & leaderboards
- Privacy-preserving analytics (no PII)
- Real-time shelf compliance scoring
How it works
Detect
In-aisle cameras continuously monitor shelf conditions
Identify
CV detects OOS, planogram gaps, and misplaced items
Alert
Tasks auto-push to associate handhelds with location
Fix
Associates resolve issues with SLA tracking
Measure
Recovery metrics and OSA trends on KPI dashboard
Detect
In-aisle cameras continuously monitor shelf conditions
Identify
CV detects OOS, planogram gaps, and misplaced items
Alert
Tasks auto-push to associate handhelds with location
Fix
Associates resolve issues with SLA tracking
Measure
Recovery metrics and OSA trends on KPI dashboard
Built for High-Stakes Retail Environments
Grocery & Supermarket
Challenge
Fresh, frozen, and high-velocity categories with constant turnover
Solution
Priority alerts for perishables, end-cap monitoring, promo compliance tracking
Big Box & General Merchandise
Challenge
Large footprints, diverse categories, limited floor staff
Solution
Zone-based prioritization, planogram compliance by department, team leaderboards
Convenience & Small Format
Challenge
High turns, limited backroom, every facing counts
Solution
Mobile-first detection, real-time alerts to single associate, rapid restocking workflows
CPG & Brand Owners
Challenge
Visibility into retail execution across chains
Solution
Cross-retailer OSA dashboards, share-of-shelf tracking, promotional compliance audits
What you get
- In-aisle model & sampling plan
- Tasking API & store device templates
- KPI pack & weekly scorecards
- Planogram update workflow
- Staff training materials
Deployments & integrations
- Mobile/edge inference
- Store Wi-Fi OK
- Handheld device integration
Security & governance
- Privacy-preserving analytics (no PII)
- RBAC with store ops/merchandising roles
- Audit logs for all tasks and completions
- TLS 1.3 for all data in transit
Related
Products
Services
Industries
Frequently Asked Questions
Stop Losing Sales to Empty Shelves
ShelfSentra customers improve OSA by 2-6 percentage points
Or call us: +1-512-200-2416
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