conversational commerce Archives

5 ways Conversational Commerce can help your business Businesses search for ways to improve their sales and focus on enhancing customer experience. Technology has helped organizations in doing so for a long time. Conversational commerce stands as a technological innovation that can help businesses in reaching out to a bigger audience.

April 1, 2018 by Naveen Joshi

Chatbots are trending and almost everyone with a smartphone, or any other smart device, has interacted with such bots on numerous occasions. With such hype around chatbots and an increase…

Artificial Intelligence Technology

AI-backed Conversational Commerce: hype or reality Conversational commerce is the new buzzword in town and many organizations are adopting it as a part of their marketing, sales, and customer care activities.

March 25, 2018 by Naveen Joshi

Conversational commerce refers to E-commerce and is concerned with the deployment of chat, messaging, or other natural language interfaces to interact with people, brands, and bots. In 2011, Gartner had…

Artificial Intelligence Technology

Chatbots for Conversational Commerce As consumers are getting increasingly involved in messaging apps, companies are now partnering with these apps to allow users to interact with their brand through chast. This initiative has developed into a whole new domain called Conversational Commerce.

March 7, 2018 by Naveen Joshi

Chris Messina, the inventor of hashtags (as mentioned on his .me page), mentioned the term Conversational Commerce back in 2015 in an article published on Medium. His idea behind the…

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