Chatbots and RPA: Industry’s new profound love Chatbots help you to enhance your customer experience, while ‘software robots’ automate the internal processes of your organization. Let’s check how this tech pair, chatbots and robotic automation, can help your organization drive the competitive advantage.
Customers are the pulse of any organization. Keeping your customers happy helps organizations succeed in staying ahead of an ever-growing competition. Hence, organizations are hungrily leveraging innovative and disruptive technologies…