{"id":12718,"date":"2022-01-06T15:48:43","date_gmt":"2022-01-06T10:18:43","guid":{"rendered":"https:\/\/www.allerin.com\/blog\/?p=12718"},"modified":"2022-01-02T15:50:08","modified_gmt":"2022-01-02T10:20:08","slug":"3-times-ai-failed-at-decision-making","status":"publish","type":"post","link":"https:\/\/www.allerin.com\/blog\/3-times-ai-failed-at-decision-making\/","title":{"rendered":"3 Times AI Failed At Decision Making"},"content":{"rendered":"<p><a href=\"http:\/\/www.allerin.com\/wp-blog\/wp-content\/uploads\/2022\/01\/AI-failure.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-12719\" src=\"http:\/\/www.allerin.com\/wp-blog\/wp-content\/uploads\/2022\/01\/AI-failure.jpg\" alt=\"AI failure\" width=\"1000\" height=\"487\" srcset=\"https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/AI-failure.jpg 1000w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/AI-failure-300x146.jpg 300w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/AI-failure-768x374.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p>In 2016, Microsoft unveiled Tay, a chatbot that \u201c<a href=\"https:\/\/www.theverge.com\/2016\/3\/23\/11290200\/tay-ai-chatbot-released-microsoft\" target=\"_blank\" rel=\"noopener\">tweeted like a teen<\/a>.\u201d The tool, supposed to engage in playful and conversational interactions with humans online, soon got a taste of the racist and misogynistic content that permeates today\u2019s social media platforms. Subsequently, the chatbot\u2019s tweets <a href=\"https:\/\/twitter.com\/geraldmellor\/status\/712880710328139776?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E712880710328139776%7Ctwgr%5E%7Ctwcon%5Es1_&amp;ref_url=https%3A%2F%2Fwww.theverge.com%2F2016%2F3%2F24%2F11297050%2Ftay-microsoft-chatbot-racist\" target=\"_blank\" rel=\"noopener\">began to reflect the kind of data it was being exposed to<\/a>. The history of AI contains several instances of incorrect decision-making similar to this. While we can have a chuckle at Tay\u2019s near-overnight transformation, the other, darker examples of AI failure are not worthy of laughs or even sarcastic applause.<\/p>\n<h2>1. Incorrect Recommendations for Cancer Treatment<\/h2>\n<p>A few years after its Watson supercomputer <a href=\"https:\/\/www.nytimes.com\/2011\/02\/17\/science\/17jeopardy-watson.html\" target=\"_blank\" rel=\"noopener\">had beaten the world&#8217;s best &#8220;Jeopardy!&#8221; player<\/a>, IBM reconfigured it as a medical tool. IBM claimed that the tool could accurately recommend effective treatments for cancer. The claims were proved to be unfounded, with <a href=\"https:\/\/www.nytimes.com\/2021\/07\/16\/technology\/what-happened-ibm-watson.html\" target=\"_blank\" rel=\"noopener\">multiple instances of Watson recommending incorrect treatments for several cancer patients<\/a>. Like with other examples of AI failure, biased training data, insufficient development time and its inability to come good on IBM&#8217;s lofty promises were the main reasons for the misfire.<\/p>\n<h4><a href=\"http:\/\/www.allerin.com\/wp-blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-12720\" src=\"http:\/\/www.allerin.com\/wp-blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making.png\" alt=\"AI failure\" width=\"1080\" height=\"1080\" srcset=\"https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making.png 1080w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making-300x300.png 300w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making-1024x1024.png 1024w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making-150x150.png 150w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making-768x768.png 768w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making-144x144.png 144w, https:\/\/www.allerin.com\/blog\/wp-content\/uploads\/2022\/01\/3-Times-AI-Failed-At-Decision-Making-120x120.png 120w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/h4>\n<p>Examples like these further reinforce the belief that <a href=\"https:\/\/www.allerin.com\/blog\/why-healthcare-is-not-ready-for-ai-yet\">healthcare may not be ready for extensive AI implementation just yet<\/a>.<\/p>\n<h2>2. Discriminatory Recidivism Recommendations<\/h2>\n<p>The COMPAS is an AI-based decision support tool that several prisons in the US currently use. The system is mainly used to assess the chances of the likelihood of a convict becoming a recidivist post-release. The system has been in the headlines for the wrong reasons due to <a href=\"https:\/\/www.propublica.org\/article\/machine-bias-risk-assessments-in-criminal-sentencing\" target=\"_blank\" rel=\"noopener\">multiple instances of discriminatory decision-making against people of African American origin<\/a>. So, while Caucasian criminals would readily receive parole and bail, black convicts were denied these benefits due to how the system was developed and trained.<\/p>\n<h4><\/h4>\n<p>The problem of AI discrimination against black people is a <a href=\"https:\/\/www.allerin.com\/blog\/ai-can-reinforce-existing-human-biases\">long and well-documented one<\/a>.<\/p>\n<h2>3.\u00a0 Misogynistic and Preferential Recruitment Decisions<\/h2>\n<p>Amazon is known for its continued reliance on automation tools to get various eCommerce operations done. In 2014, the organization debuted an AI-based recruitment tool to assess the resumes of applicants before recommending the chosen &#8220;best&#8221; candidates to their hiring team. Ideally, the system was supposed to take &#8220;<a href=\"https:\/\/www.reuters.com\/article\/us-amazon-com-jobs-automation-insight\/amazon-scraps-secret-ai-recruiting-tool-that-showed-bias-against-women-idUSKCN1MK08G\" target=\"_blank\" rel=\"noopener\">100 resumes and spit out the top 5 for recruitment.<\/a>&#8221; Before long, it was found that the tool preferred male candidates over female ones, an unfortunate reflection of the <a href=\"https:\/\/builtin.com\/women-tech\/women-in-tech-workplace-statistics\" target=\"_blank\" rel=\"noopener\">skewed sex ratio of the IT industry<\/a>.<\/p>\n<h4><\/h4>\n<p>Amazon discontinued the use of the project a few years after unveiling it because of its impact on the firm&#8217;s reputation.<\/p>\n<h4><\/h4>\n<p>There are certain commonalities across all these AI decision-making failures\u2014rushed training and development, a lack of inclusivity during the creation of algorithms and a few others. Often, companies tend to forget that AI models need the time and patience to \u201clearn\u201d and perform their tasks with minimal mistakes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2016, Microsoft unveiled Tay, a chatbot that \u201ctweeted like a teen.\u201d The tool, supposed to engage in playful and conversational interactions with humans online, soon got a taste of&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5,3],"tags":[1461],"class_list":["post-12718","post","type-post","status-publish","format-standard","hentry","category-ai","category-technology","tag-ai-failure"],"_links":{"self":[{"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/posts\/12718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/comments?post=12718"}],"version-history":[{"count":1,"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/posts\/12718\/revisions"}],"predecessor-version":[{"id":12721,"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/posts\/12718\/revisions\/12721"}],"wp:attachment":[{"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/media?parent=12718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/categories?post=12718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.allerin.com\/blog\/wp-json\/wp\/v2\/tags?post=12718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}